General Terms and Conditions
Supply, support, and download offer are subject to the
- "General Conditions for the Supply of Products and Services of the Electrical and Electronics Industry" (green terms of ZVEI, German electrical and electronics manufacturers' association)
in their newest version.
In addition, the
applies for software.
Export by the purchaser or one of his customers is subject to the following export clause:
- Shipments and services (the fulfillment of contract) shall be under the proviso that fulfillment is not being restricted by any national or international regulations, particularly export control regulations and embargoes or any other restrictions. The contract partners shall obligate themselves to provide all information and documentation needed for the export/domestic shipment/import. The purchaser obligates himself to refund all relevant cost to ESR Pollmeier. Delays caused by export checks or licensing procedures shall override any lead times or deadlines stipulated. If any required licenses for certain items cannot be obtained, or the purchaser refuses to refund above mentioned costs to ESR Pollmeier the contract shall be considered as not concluded regarding the items in question; because of this and of above mentioned transgression of deadlines, any claims for damages shall be excluded.
Our terms and conditions of purchase can be sent to you on request.